There are three ways you can order:
1) Securely on our Website (using Google Checkout).
2) By calling 0845 0945 035.
3) Requesting a Pro-forma invoice. If you need an invoice to raise payment please email us your full invoice address and we will send one to you, then when a payment is made with reference to the Pro-forma we shall despatch to you.

Installing SongPro on XP Professional and XP Home Where additional accounts are in use for SongPro please follow procedure no.2, otherwise please follow normal installation procedure no.1

Procedure 1 (normal)

1. Close all programs
2. Insert CD-rom
3. Follow prompted instructions to install

Procedure 2

1. Log on as administrator
2. Close down any running programs
3. Install the software by inserting the disk and following the prompted instructions.
4. Locate the SongPro folder(not the SongPro.exe file!) and right-click on it, click "sharing and security" then tick "share this folder on the network" and "Allow network users to change my files" (don't worry this only affects the folder listed in 'share name', not everything)

If you use additional login accounts make sure you login as administrator first.
1. Close all programs
2. Insert CD-rom
3. Follow prompted instructions and install under
'Program Files/SongPro'

On XP:

1. Click the Start menu - Control panel - Add or Remove programs, select SongPro - Remove - yes.
2. Delete the SongPro folder which may be under 'C:\' or 'C:\users\public\'.

On Vista:

1. Click the Start menu - Control panel - Under the header 'Programs' click 'unistall a program', select SongPro - 'uninstall/change'.
2. Delete the 'C:\users\public\' folder.

On Windows 7:

1. Click the Start menu - Control panel - Under the header 'Programs' click 'unistall a program', select SongPro - 'uninstall'.
2. Delete the 'C:\users\public\' folder.

Yes click here you may have to wait a little while to View.

For an individual song click the 'Songs' tab then click 'Add', write or paste in your song, C is for the Chorus, B is for the Bridge, E is for the ending, and 1,2,3 etc are the verse numbers. Remember to give your song a title before clicking 'Update' to save it. Also see importing

For the Notices to work you must:
1. Set a category of "Notice" for this item
2. Set the display Sequence for all the required text (e.g. 1C2C3C4CBCE)
3. in Menu 'View -> Options -> Display Time' set to the number of seconds required for each screen.

An 'update' is a free, cumulative, set of fixes/patches for problems/bugs found in the software. An 'upgrade' is a lower priced option for previous SongPro version users to purchase version 4.

Yes, your original database of songs will be converted to run on version 4 automatically when first run. To include the version 4 extra songs use 'File -> Import -> Normal' and select 'All Songs in V4.txt'- this should increase your total songs to at least 3300.

Please note: we recommend to save and keep all your databases and service plans in the default "Users/Public/SongPro" folder so that everything is in the same place and has relevant Windows permissions for creating, saving and editing.

Yes, you can upgrade to a 3PC, 4PC, or 5PC licence by clicking here and selecting additional preparation licences, for example if you have a standard licence and wish to upgrade to a 4PC licence you need to order 2x Additional Preparation licences, or you can upgrade to a Site Licence for unlimited PCs installs.

First you have to prepare your PowerPoint presentation using PowerPoint then within SongPro click the 'PowerPoint' tab – 'Add' and locate your PowerPoint folder (should have a .pptx .ppt or .pps extension)

Run PowerPoint and check the following:

PowerPoint 2003

1) 'Tools->Options->View' 'End with black slide' must be ticked.
2) (extended desktop) Select the menu 'Slide Show -> Set up Show -> Multiple Monitors' display slide show on 'Monitor 2'. Check also that Performance "Slide Show Resolution" is set to "Use Current Resolution".

PowerPoint 2007

1) Click 'office button' (top left) -> then 'PowerPoint options -> advanced -> Slide show' -> 'end with black slide' must be ticked.
2)(extended desktop) Select the Tab 'Slide Show' then from the 'Monitors' section, set 'show presentation on' to 'Monitor 2'.
Check also that "Resolution" is set to "Use Current Resolution".

PowerPoint 2010

1) Go to "File->Options->Advanced->Slide show" and check that "End with black slide" is checked.
2)(extended desktop) "Slide Show->Monitors->Show on" select "monitor 2".
Check also that "Resolution" is set to "Use Current Resolution".

XP:

Right-click on desktop, select properties -> settings. Click on '2' monitor and Click on Advanced button and check that "DPI" is set to "Normal size (96 DPI)". Re-start SongPro.

Vista:

Right-click on the desktop, select personalize -> adjust font size (DPI) to 96 -> re-start SongPro.

Windows 7:

Right-click on the desktop, select "Personalize -> Display -> Set custom size DPI" Should be set to 100% and say "9 point Segoe UI at 96 pixels per inch" "OK" re-start SongPro.

Avoid using an animation/transition on the entrance of the first slide.

Yes, You need to place the embedded file that PowerPoint uses into the SongPro\PowerPoint folder with the PowerPoint file itself.

CCL stands for 'Church Copyright Licence', as a Church organisation you should hold a valid CCL licence (renewed annually) to authorise the use of songs.  This is a requirement for Churches no matter which software is used, and is dealt with independently.

No, you get it from CCLI (Christian Copyright Licensing International) www.ccli.co.uk for the UK and www.ccli.com worldwide, telephone (UK) 01323 417711 for more information.

This is only for convenience, it will remind you 28 days before your CCL is due for renewal and can be helpful.  You can use the song register to assist you in completing this report.

Yes click here to download it.  The Manual can also be found under 'C:\Program files\SongPro'.  SongPro also has built in context sensitive help (F1) or 'Help -> Contents'.

Yes you can, you can print out the whole service plan if you wish. Right click anywhere on your list - Copy Service to Clipboard - then open Word or other word processor - right click - paste. Everything will be displayed according to your sequence in each song.

Yes, 'Print -> Prepare service plan -> Print' or 'Preview/edit/email'.

Click on 'lists per page' first.

Select the item in question, double-click on the background thumbnail, double-click on the relevent category folder, select one of the small image thumbnails above, click set.

Select the item in question, double-click on the thumbnail displaying your current background, click 'Add Picture' locate your picture then click 'open' then click set.

To use a default background image for any new songs added, please do the following:
1) Use 'Edit->Pictures...'
(or double-click on the background thumbnail)
2) Select your picture on the top left
(this should now have a white border around it)
3) Select default image for 'Song' (bottom left), then click on the image to the right to change it.
Note: The 'view->options->edit' font and background defaults apply only if this picture is cleared (i.e no default image set for new songs).

In windows explorer create a folder, name it e.g. 'holiday-pics' and place your pictures in this folder (they must be .jpg, .jpeg or .bmp). If you wish to display these pictures in a particular order, number them before the picture name e.g 1beach.jpg, 2paddling.jpg.

Now open SongPro and follow these three steps:
1) Create an empty song name it e.g. 'holiday-pics' -> 'update'
2) Double-click on the background thumbnail, click on 'Photo album folder' and locate your 'holiday-pics' folder open it and select any picture in it -> open. If you want a timed advance put the amount of seconds in the duration box, or keep it at '0' for manual advance, then click 'close'.
3) Change the background mode to 'Album' for this item.

There is no Mac version at the moment, however you can run SongPro on Apple Mac using VMware Fusion Version 2 or above, a number of users have this configuration.

Single screen/monitor (normal)
This shows both SongPro's control panel and the display on the same screen, PC and projector.
Extended Desktop (recommended)
This shows the control panel on your PC screen, and the display only on the projector screen.
The benefits of Extended are that the congregation will only see what you want them to see and not your control panel when you have finished or in between displaying.

XP
Right click on your desktop click 'Properties', select the 'Settings' tab. If it shows monitors 1 and 2 and a check box saying 'Extend my windows desktop onto this monitor' (pic)then it has it, if it only shows 1 monitor (pic) unfortunately it doesn't.

Vista
Right click on the desktop click 'Personalise', click on 'Display Settings'. If it shows monitors 1 and 2 and a check box saying 'extend the desktop onto this monitor' (pic)then it has it, if it only shows 1 monitor (pic) unfortunately it doesn't.

Windows 7
Press the "Windows key" and "P", if you can see "Extend" You have it.

(It is normally necessary to connect hardware to the VGA port for this setting to be effective)

XP
1. Right click on the desktop click on 'Properties', Select the 'Settings' tab Select monitor '2' (which should be positioned to the top right of monitor 1), adjust the settings of this monitor to match the projector resolution you wish to use.
2. Click the box 'Extend my windows desktop onto this monitor' then click 'Apply'. You should now be able to move the mouse pointer to the right and on to the projector screen. If you can do this then it is correctly set up for Extended Desktop.
3. Re-start SongPro. #Note: After disconnecting the VGA port the next time the PC is powered up, it may forget the extended desktop setting. Some users find that putting their system into hibernate mode enables the PC to retain this setting.
Vista
1. Right click on the desktop click on 'Personalise', click on 'Display settings' Select monitor '2' (which should be positioned to the top right of monitor 1), adjust the settings of this monitor to match the projector resolution you wish to use.
2. Click the box 'Extend the desktop on to this monitor' then click 'Apply'. You should now be able to move the mouse pointer to the right and on to the projector screen. If you can do this then it is correctly set up for Extended Desktop.
3. Re-start SongPro. #Note: After disconnecting the VGA port the next time the PC is powered up, it may forget the Extended Desktop setting. Some users find that putting their system into hibernate mode enables the PC to retain this setting.
Windows 7
Press the "Windows key" and "P".
Select "Extend".
Right click on the desktop and select "Screen Resolution".
Select your secondary monitor and set the resolution to match your projector screen.

#Note: Some laptops may have an additional multiple monitor control
provided by the driver - if you can't configure Extended Desktop with the above instructions check your computer manual for Extended Desktop setup.

Laptops No. Some have built-in Extended Desktop capabilities, it depends on their chipset/firmware.
Desktop PCs Yes. You need a graphics video card of the right type for the computer (It may be a PCI, AGP or PCI-E card). Another solution for a second output is a dual head video card. Matrox G400, G450 and G550 cards or nVidia GeForce cards use DualHead technology, allowing a second monitor to be run from a second video port on the same video card.
Note: Many graphics cards have a DVI socket for the second port - you will need to get a DVI to VGA (HDD15 D-Sub female) adapter to connect your VGA cable

If you go with Matrox's dual-headed video adapter for your extended desktop, you'll need to take steps to get that second monitor working. Here's how:

Yes, use 'File -> Backup database to...' it will put the backup into the file 'SongProZip.zip'.

When retrieving the database use 'File -> Update Database from...' (this will auto-extract and update the database, do not extract the file yourself)

Yes you can control any projector if it has 'RS232 control' from a Serial Port or from a USB port, by using a USB to serial converter. SongPro can then send commands over the serial port (or via the USB pseudo serial port) to the projector. The actual port to assign would be found by experimentation.

Hover the mouse over the current plan right-click and select 'Clear Plan', now anything you 'add to plan' will be in a new service plan.

Please note: we recommend to save and keep all your service plans and databases in the default "Users/Public/SongPro" folder so that everything is in the same place and has relevant Windows permissions for creating, saving and editing.

Search for and select your item (song, Liturgy, Bible, Media, or PowerPoint) Right-click and 'Add to plan'

This automatically registers the songs you've used (displayed for longer than 50 seconds) for CCL. Song titles beginning with # will not be entered into the register. It will ask on-close of SongPro 'do you wish to update the Song Register for this session?'

Unfortunately no. We have been in contact with CCLI to ask them what format they would like it submitted as, but due to the way they currently require the data, you have to enter it yourself via their Website, you can use the song register to assist you in completing this report. We're told they will be changing their system in the future and when they do we could provide a song register submit facility that will be acceptable.

Select 'Add' enter book chapter .(dot) verse then click 'Update'

Click 'Add' enter your starting point book chapter .(dot) verse click 'Set Start' Then enter your ending point book chapter .(dot) verse click 'Set End', then 'Update'.

Tip: if you are ending in the same chapter there is no need to type the book & chapter in again, simply enter .(dot) verse

Use the '\' hotkey, wait until your Bible background is displayed then enter book chapter .(dot) verse.

There are three steps:
1) Run SongPro go to "File->Explore Data folder" Place your media files in the Video samples folder (Users/Public/SongPro/Video samples)
2) Click the 'Media' tab then 'Add' (Bottom left) your media file(s) one by one (there are also 14 free video samples here).
3) Click 'Show Plan' select your song then double click on the background thumbnail, in the 'picture folders' locate 'Media' (scroll down) double click or 'Load' then select your media background from one of the small thumbnails above and click 'Set'.

This is an image extracted from your media file to represent that media file as a thumbnail. To change the extracted image click on 'Preview' then 'Pause -> Extract Image'

Firstly go to 'View -> Options -> File paths' and check your DVD drive is assigned correctly.
1, 'media -> Add' locate DVD drive ->
2, open 'VIDEO_TS' and then select one of the files (something like 'VTS_01_1.vob' for chapter one)
3, this should now appear in your 'media entries' list, select 'Right-click -> Add to plan'
Note: The DVD needs to be in the drive when in use, SongPro does not copy it.

Following adding a media file or adding a DVD. use 'Preview -> Pause' to find your start position, then click 'set' in line where it says start at, un-pause then pause at your end position and click 'set' in line where it says end at.

Please install 'DVD43setup.exe' from 'C:\Program Files\SongPro' or 'C:\SongPro' on older versions. This application sits on your toolbar, runs automatically when necessary in the background and allows the playing of protected DVDs. For 32-bit systems (Note: DVD43 will not work on 64-Bit systems) For 64 Bit systems or as an alternative to DVD43 for 32 bit systems: Please download DVDFab PASSKEY lite (free version) from www.dvdfab.com/passkey-lite.htm This application functions in the same way as DVD43

1) Go to 'media' then click 'Add', locate media file, then click 'open'
2) Select your Song/Bible/Liturgy you wish to add it to - double click on the background thumbnail, in the 'picture folders' locate 'media' double click or select then click 'load' then click 'set'

Above the 'cancel' button click on 'display: normal' to set to 'display: external video background enabled'. You can toggle this whist displaying (Active) by pressing 'V'

1) Go to 'media' then click 'Add', locate your sound file on your PC, then click 'open'. You will need to select a background picture you wish to display with the music.
2) Click the Songs tab then select which song you wish to add it to - double click on the background thumbnail, in the 'picture folders' locate 'media' double click or load, select the picture representing this media click then click 'set'.

These videos are in flash format, sorry SongPro doesn't yet support flash. However you can convert flash videos to .wmv using a conversion tool.  There are free converters out there
(we recommend to convert into .WMV format for SongPro)

You need a capture card installed, please see here for one we recommend.
Go to 'File -> Connect external device'. Then select 'Camera'  background mode for each the item.

Double-click on the background thumbnail, locate the patterns picture folder, select camera.jpg (hover mouse to view name) use left and right mouse buttons to adjust region, Click "Apply".

Double-click on the background thumbnail, locate the patterns picture folder, select camera.jpg click on the "Font Colour" button, select a colour and click "Apply".

Please select the Song or Liturgy in question then:
1) Click 'Edit' bottom left.
2) Select a line of text, then select a colour and/or style from the pop up 'font colour and style' box.
3) Click on 'Update' bottom left.

Note: This only works on a per line basis.

1) Select the item in question.
2) Click on the 'F' square and choose a colour.
3) Select Bold or Italic if required (to the left of the 'F' square).

Note: If this only changes part of the text, or the bold and italic boxes are disabled (greyed out), it is because multiple font colours/styles are in use, click on edit then select 'one colour and style' from the pop up 'font colour and style' box first.

Yes, go to 'View->Options->Edit' for font and background defaults.
Note: This only applies to new songs added.
Note: This doesn't apply to picture backgrounds, as each picture has individual font colour/size/position assigned to it, once this is set in 'View-Pictures' it will be saved to that picture.

1) Go to 'View->Options->Edit' and select "Ask apply to all items in list"
2) Click on 'Show Plan' to change the text of the whole plan or 'Show All' to change the text of the whole database
3) Change the font colour by clicking on the 'F' square, click yes to apply to all items in the list.

You should have received a small laminated card within your SongPro package. You can also find these commands by going to 'Help -> Display commands'.

Hotkeys are only enabled when in "Active" mode, the exception being "\"(Bible hotkey) which is always active except when SongPro is minimized.

You need to have at least one Bible reference created for this function to work.

The instant Bible (\) function uses the background picture and settings from the first item in the 'Bible references'* select this and double click on the background thumbnail to change it. * unless already displaying a Bible verse at the time, in this case it will keep the current background.

Click on the 'Liturgy' tab, then click 'add' enter a name for the title then type or paste your liturgy into the large field.

Visit the C of E website to download copyrighted liturgical text.

1) For free updates/patches to fix any found errors in SongPro, you will also receive an email notification when an update is available, and are given private access to download it from our website at any time.
2) For free ongoing email and telephone support.

Go to 'View -> Set clock' position this where you like, by default this will display the time. For the countdown select 'Countdown' set the target time, then 'Show Clock'. If set to countdown you can set it to display the next item in the plan on zero.

Go to 'View -> Options -> Fade timing' the higher the number the faster the fade, or you can select 'No fade' to switch it off.

First install the Songs of Fellowship disc/s onto your PC.
SoF versions 1, 2 & 3:
Run SongPro - 'File -> Import -> Songs of fellowship' - select which volume - then locate where you installed it - and click 'Open'.
SoF version 4:
The file on the CD was saved in an incorrect format by Kingsway - so to resolve this:
1) Right-Click on the file 'sp_SOF4words.txt' Select 'Open with - WordPad' (not notepad!) then Click on the 'Disk' image to save it. This will then be in the correct format.
2) Now use 'file -> import -> normal' and locate 'sp_SOF4words.txt'.

Install Salvation Army Songbook onto your PC, open SongPro - 'File -> Import -> Salvation Army Songbook' - type in your Salvation army division.

Install The Source onto your PC, open SongPro - File -> Import -> The Source - locate where you installed it - and click 'Open'. You cannot install Source 3 this way – they no longer provide a .dbf file.

A plain text file comprising one or many songs may be imported, provided that identifiers are inserted in the following way:
A valid song comprises of at least a title and an end identifier.
#T identifies the title
#E identifies the end of the song
To identify verses and choruses you must use
#1 ,#2 etc for verses 1,2 etc (up to 7 verses) and
#C for chorus.  If you wish to identify the author you can use
#A and rights or copyright use #R.
Rules:
The title (#T) must be at the start of the song and the end (#E) at the end of each song, other identifiers can be in any order. The text relating to the attribute must be on the following line, please see these two examples:
1) Single song import.
2) Multiple songs import.

For a full list of identifiers available please click here.

Within SongPro go to 'view->options' -> change 'display options for page up / page down keys' to 'up/down' for it to work. If you would like to move 'next' in the plan at the end of an item using your presenter go to 'view->options->' and tick 'continue in plan' where it says 'down/right/arrow/mouse'.

Please note: we recommend to save and keep all your service plans in the default "Users/Public/SongPro" folder so that everything is in the same place and has relevant Windows permissions for creating, saving and editing.

Run SongPro go to "File->Explore data folder" copy your service plan and paste onto your memory stick then transfer to other PC copy from memory stick, Run SongPro go to "File->Explore data folder" and paste it.

Note: This is only the service plan, if you've added or edited any songs/text, you will need to back-up the database. Please see 27.2

1. 'File -> Backup database to...' (it will put the backup into a file 'SongProZip.zip' onto your backup device).
2. Go to "Users/Public/SongPro" and copy your "Pictures", "PowerPoint" and "Video Samples" folders, paste onto your backup device.
3. Transfer to other PC.
4. 'File -> Update database from...' (this will auto-extract and update the database, therefore there is no need to extract the file yourself)
5. Go to "Users/Public/SongPro" and paste to overwrite your "Pictures", "PowerPoint" and "Video Samples" folders.

Please note: we recommend to save and keep your database/s in the default "Users/Public/SongPro" folder so that everything is in the same place and has relevant Windows permissions for creating, saving and editing.

The system requirements are the same as Vista but not XP, please check you meet the requirements below first:

	Windows 7
	Minimum	Recommended
Processor	2GHz dual core	>2GHz dual core
RAM	1GB	2GB
Disk Space	2GB	2GB
Graphics RAM	256MB	512MB

If you purchased SongPro before the release of Windows 7 (Nov 2009) you will need to order a replacement disc to install and run SongPro correctly.

Check the second block of digits from your registration number, if it is less than 4301 it won't but you can order a replacement disc for compatibility. If it is 4301 or greater please follow the installation instructionsthen run the program once (as this completes the install) and close before applying the 4351 update.

The system requirements are as below:

	Windows Vista
	Minimum	Recommended
Processor	2GHz dual core	>2GHz dual core
RAM	1GB	2GB
Disk Space	2GB	2GB
Graphics RAM	256MB	512MB

If you purchased SongPro before the release of Windows Vista (Feb 2006) you will need to order a replacement disc to install and run SongPro correctly.

Check the disc, if it doesn't say Vista in yellow it won't but you can order a replacement disc. If it does say Vista please follow the installation instructions then run the program once (as this completes the install) and close before applying the 4351 update.

1) Run SongPro, then use 'File->Open Database' and open the database you wish to merge from, now select 'File-Export'
(call it e.g merged.txt)
2) Now within SongPro again use 'File->Open Database' and open the database you wish to merge to, select 'File-Import-Normal' (e.g merged.txt) If any duplicates are imported it will generate a duplicate report and not add them.
So the database you now have open is now the merged database, re-name it if you wish using "File->Save as".

Please note: we recommend to save and keep all your databases and service plans in the default "Users/Public/SongPro" folder so that everything is in the same place and has relevant Windows permissions for creating, saving and editing.

Yes, you can purchase an 'Additional Preparation PC Licence' at a fraction of the cost, or it may be more beneficial for you to upgrade to a site licence. Please click here for licence information, and here for prices.

Yes, you can upgrade from a SongPro version 4 standard licence to a Site or Event licence, if you have purchased any additional preparation licences we can deduct this cost from your upgrade if you contact us first.

SongPro does not expire, SongPro will remind you 28 days before your CCL is due for renewal, after you have renewed it you can enter a new expiry date for CCL, please see CCLI.

XP
In Display Settings Right-click on the desktop and select 'Properties' then 'Settings'.
Configure display monitors left to right as follows (P = Primary): Set display monitors P - 2 - 3 then "3" will be used by SongPro Set display monitors P - 3 - 2 then "2" will be used by SongPro
Vista
Right-click and select 'Personalize' then 'Display Settings' Configure display monitors left to right as follows (P = Primary): Set display monitors P - 2 - 3 then "3" will be used by SongPro Set display monitors P - 3 - 2 then "2" will be used by SongPro
Windows 7
Right-click and select 'Screen Resolution' then Configure display monitors left to right as follows (P = Primary): Set display monitors P - 2 - 3 then "3" will be used by SongPro Set display monitors P - 3 - 2 then "2" will be used by SongPro

*We recommend not using USB monitor for video as performance may be poor.

Click 'Slide show -> Setup Show' then in 'multiple monitors' select the appropriate monitor with the drop down menu.

1) Select the 'Slide Show' tab.
2) From the 'Monitors' section of the ribbon, select the relevant monitor from 'Show Presentation on:'.

1) Select the 'Slide Show' tab.
2) From the 'Monitors' section select the relevant monitor next to 'Show on:'.

Yes. When you have set it up run SongPro and do the following:
1) Clear the images on the items you wish to use.
2) You can adjust the text region by clicking on the background thumbnail of one of the items, this will set the text region for all of the items.
3) Click on "display: Normal" (to the right of the time) so it shows;  "Display: External video mixing background enabled".
Note: You can change the video blanking colour in
"View->Options".